Starting August 1, your e-statements are getting an upgrade.

We've moved to a new e-statement portal — and we think you're going to like it. It's cleaner, easier to navigate, and comes loaded with two years of your statement history right from the start.

No re-enrollment required. Just log in like you always do, click eStatements, and your new portal opens automatically.

Here's what you'll find:

•  Statement summaries and full transaction details for all your accounts

•  A View PDF button to download a printable copy of any statement

•  Account notices and tax documents in the Documents tab

•  Statement Search to quickly find a specific period across all accounts

•  Two full years of statement history

TENCU-branded ATMs are temporarily unavailable, but we've got you covered! Watch this short video to see your options:

Here's what you need to know:

• Starting September 1, 2025, all Third-party ATM fees will be refunded up to $5 per transaction, automatically credited nightly.
• No limit on ATM transactions - just keep it reasonable.
• Access 30,000+ Surcharge-free ATMs nationwide. Click here to search for locations.
• Plus, an additional 55,000+ Allpoint ATMs are coming soon for even more convenient access to your money.

Need Help?

• Call Member Services: 1-844-468-3628
• You can connect with a representative through Video Banking or by using the "Start a Video Call" link on our website.

Keep Your Accounts Safe:

Protect yourself! TENCU will never call and ask for your personal information concerning A2A, P2P, or any other services. Do not share your account details or sensitive data with anyone.

In today's digital age, phone scams and spoof calls are on the rise, targeting people of all ages and backgrounds. These scams often appear genuine, so knowing how to spot them and protect yourself is crucial. Here's a guide to help you stay one step ahead of fraudsters. Read more about how to protect yourself from phone scams here!